Reviews and UGC
Loox
Loox
Choose Loox when visual reviews and polished social proof are more important than the lowest possible price.
You can use the fit, pricing, risks and high-level setup information now. The full step-by-step instructions will be added after they have been checked against the app's latest official documentation.
The short version
What Loox is for
Its strongest fit is a visually led brand that wants photo and video reviews presented as a meaningful part of the storefront experience.
Fit check
When this app makes sense
Strong fit
- Fashion, beauty and visually demonstrable products
- Brands prioritising photo and video UGC
Probably not a fit
- Merchants seeking a free long-term reviews platform
What success looks like
What it should help you improve
- Review collection
- Photo and video reviews
- On-site social proof
- Who should manage it?
- Choose this before setup
- How much setup?
- Heavier setup
- What must it connect to?
- No required connections recorded
Implementation
Set up Loox properly
Before you start
- Review-request timing and product/order data
- 01prepare
Audit existing review data, ownership and migration requirements before enabling Loox.
Use this as the target for this stage. The full walkthrough is still being checked, so follow the app’s latest official instructions before changing your live store.
- What you should have
- You can show that this step is complete and working as intended.
- Result to check
- Review submission rate
- 02configure
Define request timing, incentive rules and moderation policy.
Use this as the target for this stage. The full walkthrough is still being checked, so follow the app’s latest official instructions before changing your live store.
- What you should have
- You can show that this step is complete and working as intended.
- Result to check
- Product-page conversion rate
- 03configure
Place review widgets only on agreed product, collection and landing-page surfaces.
Use this as the target for this stage. The full walkthrough is still being checked, so follow the app’s latest official instructions before changing your live store.
- What you should have
- You can show that this step is complete and working as intended.
- Result to check
- Review coverage by product
- 04configure
Validate structured data, feed syndication and theme performance before full rollout.
Use this as the target for this stage. The full walkthrough is still being checked, so follow the app’s latest official instructions before changing your live store.
- What you should have
- You can show that this step is complete and working as intended.
- Result to check
- Review submission rate
- 05test
Measure review capture rate, review quality and conversion impact against the pre-launch baseline.
Use this as the target for this stage. The full walkthrough is still being checked, so follow the app’s latest official instructions before changing your live store.
- What you should have
- You can show that this step is complete and working as intended.
- Result to check
- Review submission rate
After setup
How to use it day to day
The day-to-day usage guide is still being researched. It will explain what to check regularly, who should do it and which result to track.
Measurement
How to know it is working
- Review submission rate
- Product-page conversion rate
- Review coverage by product
Cost planning
Pricing snapshot
- Starting price
- From USD 49.99/month
- Typical range
- USD 49.99 to 49.99/month
- How pricing works
- Subscription and order volume
Current public plan starts at $49.99/month and scales with order volume. Recheck before purchase.
Confirm current pricing with the vendor before purchasing. Snapshot checked 2026-07-17.
Before you choose
What to check and what else to consider
Things to watch
- Avoid overlapping review widgets and duplicate review-request emails.
- Costs increase as more advanced features are required.
Other options
- Judge.me for lower cost or Okendo for richer customer attributes.
How this guide was checked
Official sources
- Loox official websiteofficial website
- Loox Shopify App Store listingshopify app store
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