Shopify review app guide
Find a Shopify review app that helps customers buy with confidence.
The right review app helps you collect trustworthy feedback and show it where customers need reassurance. Your best option depends on the review formats you need and how much time your team can give the process.
The quick answer
Which option should you try first?
Judge.me is a strong, affordable starting point for many stores. Consider Loox when customer photos and videos are central to the sale. Look at Okendo or Yotpo when you need richer customer data, more integrations or a wider group of connected tools.
Before you compare apps
Decide these four things first.
Your answers will show whether Shopify's own tools are enough and which paid options are worth considering.
What kind of reviews will help customers?
Choose whether you need star ratings, written reviews, product details, customer photos, videos or a mix.
When will you ask for a review?
Decide how long to wait after delivery, whether to offer an incentive and who will follow up.
Where should reviews appear?
List every place you need them, including product pages, collection pages, Shop, email, adverts and Google.
Who will manage them?
Name the person responsible for review requests, moderation, replies and customer-service issues.
Best fit by situation
Find the situation closest to yours.
No single app is best for every Shopify store. Start with the closest match below, then check that it works with the rest of your setup.
You need reliable reviews at a sensible price
Judge.me
A strong starting point for stores that need review requests, visual reviews and clear on-site display without a large setup.Customer photos and videos help sell the product
Loox
A visual approach can suit fashion, beauty and other products that customers want to see in real use.You need detailed customer and product data
Okendo
Established ecommerce teams may get more value from detailed review questions, customer groups and deeper integrations.You already use or plan to use several Yotpo tools
Yotpo Product Reviews & UGC
Yotpo makes most sense as part of a planned group of connected Yotpo tools, rather than for a basic review widget alone.Compare your options
See the main differences at a glance.
Use this comparison to build a shortlist. Check current pricing and compatibility on the app's website before you buy.
Judge.meJudge.meYou need reliable reviews at a sensible price
Starting priceFreeSetup effortModerate setupView guide
LooxLooxCustomer photos and videos help sell the product
Starting priceFrom USD 49.99/monthSetup effortHeavier setupView guide
OkendoOkendoYou need detailed customer and product data
Starting priceFrom USD 19/monthSetup effortConfirm before startingView guideYou already use or plan to use several Yotpo tools
Starting priceFreeSetup effortConfirm before startingView guideStart with Shopify
Decide where your reviews need to appear
Shopify can collect reviews from verified buyers in the Shop app. Some review apps can also share their reviews with Shop. Check whether you need reviews only in Shop or across your full website and marketing activity.
- Shop reviews cover every place you need reviews to appear.
- Your chosen app supports the review formats you need.
- Review requests are sent after the customer receives the order.
- You have a plan for moving old reviews and removing duplicates.
Do not buy yet
Wait before buying if any of these apply.
- You do not yet have enough completed orders to collect reviews regularly.
- No one is responsible for moderation, replies and customer-service problems.
- You have not decided whether customer photos and videos will help sell the product.
- A second review app would repeat what your current app already does.
Your implementation plan
Put your choice into practice.
Follow these steps before moving on to the setup guide for your chosen app.
- 01
Decide what customers need to see
List the questions or concerns reviews should answer. Choose whether ratings, text, product details, photos or videos will answer them best.
What you should haveA short list of the review content you need. - 02
Record the reviews you already have
Note where they are stored, how many you have, who owns them and how they can be exported.
What you should haveA complete list that is ready to move into the new app. - 03
Set up review requests
Choose when requests are sent, how incentives are explained, who moderates submissions and what happens after a poor review.
What you should haveA written process for requesting and managing reviews. - 04
Show reviews where they help
Add ratings and reviews to the product and collection pages where customers make decisions. Check the layout on mobile and desktop.
What you should haveApproved review placements across the storefront. - 05
Review the results each month
Track how many requests are delivered, how many customers respond and how many products have useful reviews.
What you should haveA simple monthly report with the next actions.
Frequently asked questions
Common questions before you choose.
What is the best Shopify review app for a small store?
Judge.me is a sensible option to compare first if price matters. Check that it supports the review formats, integrations and migration you need before deciding.
Is Loox better than Judge.me?
Loox may be a better fit when customer photos and videos are central to the sale. Judge.me may suit you better when dependable review collection and lower cost matter more.
When should I consider Okendo or Yotpo?
Consider them when detailed review data, customer groups, larger-team processes or a connected group of tools will create enough value to justify the extra cost and work.
Can Shopify collect product reviews without an app?
The Shop channel can collect reviews from verified buyers and show them in Shop. You may still need an app to collect and display reviews across your website and marketing channels.
Sources
Where this information comes from.
App details come from the StackFit research database. Shopify features and limitations are checked against Shopify's own guidance.
- Shop product reviewsShopify Help Center
- Trust-building appsShopify App Store
- Finding and choosing Shopify appsShopify Help Center
Affiliate relationships do not affect which apps appear or where they are placed. Read the StackFit recommendation methodology.
Still unsure?
Get a plan built around your store.
See what to install now, what to add later, what to replace and what to avoid for the moment.