Yotpo Product Reviews & UGC review

Export existing product and site reviews, photos, videos, Q&A, replies, incentives, source and verification metadata. Map content to stable Shopify product IDs, variants, SKUs, GTINs and brands. Inventory existing request flows, review widgets, structured data, Google and retailer feeds, loyalty, CRM, support and Yotpo products. Capture monthly orders, review coverage, submission and media rates, rating distribution, product-page conversion and current platform costs.

Obtain the exact current quote for expected and peak monthly orders because Shopify-listed and direct Yotpo pricing can differ. Compare Free, Starter, Pro, Premium and Enterprise, annual commitments, add-ons and wider Loyalty or platform bundles. Record which Google, retail, multi-store, AI, reporting, user-management and support features require higher plans. Select Yotpo only when consolidation or enterprise distribution creates incremental value over Judge.me or Okendo.

Choose order, fulfilment or delivery timing based on genuine product use. Configure Yotpo's request intervals, reminders, maximum-contact rules, language fallback, sender name, reply address and authenticated domain. Coordinate with CRM, loyalty and support flows to prevent duplicate communication. Add only useful custom questions. Define incentive types, eligibility and disclosure, and mark incentivised reviews accurately for each syndication partner.

Use the Yotpo interface or support-led import path appropriate to the plan. Test a representative sample before full migration. Validate product mapping, rating, body, dates, reviewer details, media, source, status and verified-buyer evidence. Confirm legal rights to every imported review and visual asset. Imported site reviews are not eligible for Google Seller Ratings. Reconcile imported, failed and unmapped records and do not use imports to alter average ratings.

Choose transparent automatic or manual publication rules and valid rejection reasons such as spam, profanity, personal information, defamation or irrelevant content. Keep valid negative feedback visible and assign service-recovery and reply SLAs. Configure tags where available. Review AI summaries, highlights and generated replies against source reviews, noting that summaries cannot be manually edited and highlights focus on English four- and five-star reviews. Preserve human approval for public AI output.

Install the core rating and Reviews Widget first, then add carousels, media galleries, all-reviews pages, Q&A, highlights and summaries only where each supports a customer decision. Configure branding, accessibility, product context and lazy loading. Audit theme, Yotpo and SEO-app Product and AggregateRating schema to prevent duplication. Test mobile rendering, cumulative layout shift, loading and interaction performance before broad rollout.

Activate Shop, Google Shopping, Google Seller Ratings, Meta, TikTok, Walmart, retail or internal multi-store syndication only when eligible and commercially useful. Validate SKU, GTIN, brand and product matching, minimum review thresholds and origin rules. Record that syndicated reviews may be excluded from Google or retailer feeds. Connect Yotpo Loyalty and other integrations only where they replace existing tools or produce measurable activation, and prevent duplicate rewards, requests and profiles.

Place controlled orders across products, variants, languages, incentives, refunds and consent states. Test request timing, contact limits, forms, custom questions, photo and video submission, verified badges, moderation, replies, AI outputs, widgets and exports. Validate rich snippets and selected Shop, Google, social, Walmart or retail destinations. Reconcile Yotpo requests, submissions and published reviews with Shopify orders and the migration baseline.

Track request delivery, submissions, media share, coverage, rating distribution, moderation age, response time, AI quality, widget engagement, conversion, syndication, monthly orders, invoice, add-ons and wider Yotpo usage. Export reviews regularly and document Q&A portability limits. Keep Yotpo where platform consolidation, enterprise syndication or multi-store operations justify cost. Move to Judge.me when low-cost review coverage dominates, or Okendo when specialist customer-profile activation is more important than Yotpo consolidation.