On-site search and filtering

Klevu AI Search & Discovery

By Klevu

Consider Klevu when search and product discovery are enterprise-level revenue levers.

The verdict

Is Klevu AI Search & Discovery right for you?

Choose it if...

  • Large catalogues
  • International or multi-store search programmes
  • Enterprise merchandising teams

Look elsewhere if...

  • Small stores without search volume or dedicated merchandising ownership
StackFit’s view

Its best fit is a large catalogue, meaningful search volume and a team able to manage relevance, merchandising and integration complexity.

See the full product summary

Klevu AI Search & Discovery provides search relevance, collection filters, merchandising rules for Shopify stores.

What you get

The main outcomes to expect.

Focus on the capabilities that solve a real customer or operational problem.

  • Search relevance
  • Collection filters
  • Merchandising rules
Setup effortNeeds scoping
Best ownerA named ecommerce owner should control the on-site search and filtering brief, implementation, checks and ongoing results.
ConnectionsCheck with the vendor

Getting started

A practical route to launch.

Scan the stages first. Open only the instructions you need while completing the work.

Before you startHave these essentials ready
  • Clean product attributes and taxonomy
  1. 01
    PlanAudit top searches, zero-result queries, filter usage and merchandising requirements.
  2. 02
    ConfigureConfigure synonyms, ranking rules, filters and collection behaviour in Klevu AI Search & Discovery.
  3. 03
    ConfigureTest theme integration, mobile usability and catalogue edge cases.
  4. 04
    ConfigureLaunch to a controlled traffic or catalogue segment where possible.
  5. 05
    TestMeasure search conversion, zero-result rate, product discovery and revenue per search session.

Detailed walkthrough

01PlanAudit top searches, zero-result queries, filter usage and merchandising requirements.

Record the current setup, the problem Klevu AI Search & Discovery must solve, the owner and the starting result. Complete audit top searches, zero-result queries, filter usage and merchandising requirements. in a test or controlled environment before changing the live journey.

What you should have
A documented and working audit top searches, zero-result queries, filter usage and merchandising requirements. stage with a named owner.
How to check it
Confirm the setup works, then record search conversion rate.
02ConfigureConfigure synonyms, ranking rules, filters and collection behaviour in Klevu AI Search & Discovery.

Complete configure synonyms, ranking rules, filters and collection behaviour in klevu ai search & discovery. using only the settings needed for the agreed use case. Document the choice, owner and rollback route before moving to the next stage.

What you should have
A documented and working configure synonyms, ranking rules, filters and collection behaviour in klevu ai search & discovery. stage with a named owner.
How to check it
Confirm the setup works, then record zero-result search rate.
03ConfigureTest theme integration, mobile usability and catalogue edge cases.

Complete test theme integration, mobile usability and catalogue edge cases. using only the settings needed for the agreed use case. Document the choice, owner and rollback route before moving to the next stage.

What you should have
A documented and working test theme integration, mobile usability and catalogue edge cases. stage with a named owner.
How to check it
Confirm the setup works, then record revenue per search user.
04ConfigureLaunch to a controlled traffic or catalogue segment where possible.

Complete launch to a controlled traffic or catalogue segment where possible. using only the settings needed for the agreed use case. Document the choice, owner and rollback route before moving to the next stage.

What you should have
A documented and working launch to a controlled traffic or catalogue segment where possible. stage with a named owner.
How to check it
Confirm the setup works, then record search conversion rate.
05TestMeasure search conversion, zero-result rate, product discovery and revenue per search session.

Complete measure search conversion, zero-result rate, product discovery and revenue per search session., then run the full customer and operational journey on mobile and desktop. Record every exception and resolve serious failures before launch.

What you should have
A signed test record with the intended journey working and no serious exception left open.
How to check it
Confirm the setup works, then record search conversion rate.
See the full planning checklist
  • Whether the first launch needs search relevance or whether it can wait
  • Whether the first launch needs collection filters or whether it can wait
  • Whether the first launch needs merchandising rules or whether it can wait

Using it well

A simple operating rhythm.

You do not need to inspect everything every day. Use this schedule to focus on the right checks.

Before launch

Save the plan and baseline

A clear baseline makes later value and troubleshooting easier to judge.

What to do and track
What to do

Save the approved Klevu AI Search & Discovery brief, settings, owners and starting results.

Useful output

Approved brief, configuration record and baseline

Read the official guidance
Every week

Review feedback and exceptions

A short regular review catches customer and operational problems before they become normal.

What to do and track
What to do

Review search conversion rate and zero-result search rate against the starting point. Investigate material changes rather than reacting to every fluctuation.

Useful output

Search conversion rate

Every month

Check commercial value

Revenue or activity inside an app is not the same as incremental profit or customer value.

What to do and track
What to do

Compare the value created with the full cost of Klevu AI Search & Discovery, including team time, discounts, support demand and connected tools.

Useful output

Monthly keep, improve or remove decision

After major changes

Re-test anything affected

Search tools cannot compensate for incomplete catalogue attributes.

What to do and track
What to do

Re-test Klevu AI Search & Discovery after theme, checkout, catalogue, consent, integration or workflow changes.

Useful output

Passed end-to-end regression check

Read the official guidance

Success check

How to know it is working

  • Search conversion rate
  • Zero-result search rate
  • Revenue per search user

Cost and cautions

Know the commitment before you choose.

Starting price
Confirm current pricing
Typical range
No reliable range recorded
Pricing model
Custom

This is a dated pricing snapshot and must be rechecked before publication or purchase.

Check current pricing before purchasing. Snapshot checked 17 July 2026.

01

Search tools cannot compensate for incomplete catalogue attributes.

02

Custom pricing and implementation overhead make it unsuitable for speculative adoption.

Questions and evidence

Answers without the research overload.

How much work does Klevu AI Search & Discovery take to set up?

Confirm before starting is the current planning guide. Before installing it, confirm clean product attributes and taxonomy, then test the complete customer and operational journey.

What should I measure after launching Klevu AI Search & Discovery?

Start with search conversion rate, zero-result search rate, revenue per search user. Compare those measures with the pre-launch baseline and include app cost and operating time.

What should I check before installing Klevu AI Search & Discovery?

Confirm clean product attributes and taxonomy. Do not launch until the owner and a measurable reason for the app are clear.

When should I avoid Klevu AI Search & Discovery?

Small stores without search volume or dedicated merchandising ownership

What alternatives to Klevu AI Search & Discovery should I compare?

Compare Boost AI Search for a lower-complexity route.. Shortlist by the specific job, total cost, integrations and ongoing work rather than feature count alone.

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