Referrals

ReferralCandy

By ReferralCandy

Use ReferralCandy when customer advocacy is credible enough to become a measured acquisition channel.

The verdict

Is ReferralCandy right for you?

Choose it if...

  • Products with strong word of mouth
  • Growth brands measuring referred-customer value

Look elsewhere if...

  • Low-order-volume stores or products customers rarely recommend
StackFit’s view

It is a focused referral platform for stores that can sustain advocate and friend incentives without damaging acquisition economics.

See the full product summary

ReferralCandy provides referral tracking, advocate rewards, referral fraud controls for Shopify stores.

What you get

The main outcomes to expect.

Focus on the capabilities that solve a real customer or operational problem.

  • Referral tracking
  • Advocate rewards
  • Referral fraud controls
Setup effortHeavier setup
Best ownerA named ecommerce owner should control the referrals brief, implementation, checks and ongoing results.
ConnectionsCheck with the vendor

Getting started

A practical route to launch.

Scan the stages first. Open only the instructions you need while completing the work.

Before you startHave these essentials ready
  • A product customers are willing to recommend and sustainable incentive economics
  1. 01
    PlanSet advocate and friend rewards using contribution-margin and fraud guardrails.
  2. 02
    ConfigureConfigure referral attribution, approval and abuse controls in ReferralCandy.
  3. 03
    ConfigurePlace the programme in the post-purchase and lifecycle journey.
  4. 04
    ConfigureRun a controlled launch before increasing incentives.
  5. 05
    TestMeasure referred customers, success fees, CAC, repeat rate and incremental contribution.

Detailed walkthrough

01PlanSet advocate and friend rewards using contribution-margin and fraud guardrails.

Record the current setup, the problem ReferralCandy must solve, the owner and the starting result. Complete set advocate and friend rewards using contribution-margin and fraud guardrails. in a test or controlled environment before changing the live journey.

What you should have
A documented and working set advocate and friend rewards using contribution-margin and fraud guardrails. stage with a named owner.
How to check it
Confirm the setup works, then record referral participation.
02ConfigureConfigure referral attribution, approval and abuse controls in ReferralCandy.

Complete configure referral attribution, approval and abuse controls in referralcandy. using only the settings needed for the agreed use case. Document the choice, owner and rollback route before moving to the next stage.

What you should have
A documented and working configure referral attribution, approval and abuse controls in referralcandy. stage with a named owner.
How to check it
Confirm the setup works, then record referred-customer acquisition cost.
03ConfigurePlace the programme in the post-purchase and lifecycle journey.

Complete place the programme in the post-purchase and lifecycle journey. using only the settings needed for the agreed use case. Document the choice, owner and rollback route before moving to the next stage.

What you should have
A documented and working place the programme in the post-purchase and lifecycle journey. stage with a named owner.
How to check it
Confirm the setup works, then record referred-customer ltv.
04ConfigureRun a controlled launch before increasing incentives.

Complete run a controlled launch before increasing incentives. using only the settings needed for the agreed use case. Document the choice, owner and rollback route before moving to the next stage.

What you should have
A documented and working run a controlled launch before increasing incentives. stage with a named owner.
How to check it
Confirm the setup works, then record referral participation.
05TestMeasure referred customers, success fees, CAC, repeat rate and incremental contribution.

Complete measure referred customers, success fees, cac, repeat rate and incremental contribution., then run the full customer and operational journey on mobile and desktop. Record every exception and resolve serious failures before launch.

What you should have
A signed test record with the intended journey working and no serious exception left open.
How to check it
Confirm the setup works, then record referral participation.
See the full planning checklist
  • Whether the first launch needs referral tracking or whether it can wait
  • Whether the first launch needs advocate rewards or whether it can wait
  • Whether the first launch needs referral fraud controls or whether it can wait

Using it well

A simple operating rhythm.

You do not need to inspect everything every day. Use this schedule to focus on the right checks.

Before launch

Save the plan and baseline

A clear baseline makes later value and troubleshooting easier to judge.

What to do and track
What to do

Save the approved ReferralCandy brief, settings, owners and starting results.

Useful output

Approved brief, configuration record and baseline

Read the official guidance
Every week

Review feedback and exceptions

A short regular review catches customer and operational problems before they become normal.

What to do and track
What to do

Review referral participation and referred-customer acquisition cost against the starting point. Investigate material changes rather than reacting to every fluctuation.

Useful output

Referral participation

Every month

Check commercial value

Revenue or activity inside an app is not the same as incremental profit or customer value.

What to do and track
What to do

Compare the value created with the full cost of ReferralCandy, including team time, discounts, support demand and connected tools.

Useful output

Monthly keep, improve or remove decision

After major changes

Re-test anything affected

Over-generous rewards can attract low-quality or fraudulent referrals.

What to do and track
What to do

Re-test ReferralCandy after theme, checkout, catalogue, consent, integration or workflow changes.

Useful output

Passed end-to-end regression check

Read the official guidance

Success check

How to know it is working

  • Referral participation
  • Referred-customer acquisition cost
  • Referred-customer LTV

Cost and cautions

Know the commitment before you choose.

Starting price
From USD 39/month
Typical range
USD 39 to 799/month
Pricing model
Subscription and success fee

Public plans combine a monthly fee with a success fee: 10.5% at $39, declining on higher plans.

Check current pricing before purchasing. Snapshot checked 17 July 2026.

01

Over-generous rewards can attract low-quality or fraudulent referrals.

02

Referral fraud and incentive cost require active monitoring.

Questions and evidence

Answers without the research overload.

How much work does ReferralCandy take to set up?

Heavier setup is the current planning guide. Before installing it, confirm a product customers are willing to recommend and sustainable incentive economics, then test the complete customer and operational journey.

What should I measure after launching ReferralCandy?

Start with referral participation, referred-customer acquisition cost, referred-customer ltv. Compare those measures with the pre-launch baseline and include app cost and operating time.

What should I check before installing ReferralCandy?

Confirm a product customers are willing to recommend and sustainable incentive economics. Do not launch until the owner and a measurable reason for the app are clear.

When should I avoid ReferralCandy?

Low-order-volume stores or products customers rarely recommend

What alternatives to ReferralCandy should I compare?

Compare A loyalty platform with built-in referrals when one programme can cover both jobs.. Shortlist by the specific job, total cost, integrations and ongoing work rather than feature count alone.

Key official sources

Ready to move?

Choose the route that matches your confidence.

Still unsure

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