Permissions and governance
Shopify roles and permissions
By Shopify
Use Shopify’s native roles and permissions as the access-governance baseline before adding another control layer.
The verdict
Is Shopify roles and permissions right for you?
Choose it if...
- Multi-user Shopify teams
- Shopify Plus or multi-store organisations needing advanced role governance
- Businesses formalising staff and agency access
Look elsewhere if...
- Cross-system identity governance beyond Shopify
- Very small teams with no meaningful access-control requirement
It is the correct starting point for limiting staff and collaborator access when the store is on a plan that supports the required controls.
See the full product summary
Shopify roles and permissions provides role-based access, approval controls, user governance for Shopify stores.
What you get
The main outcomes to expect.
Focus on the capabilities that solve a real customer or operational problem.
- Role-based access
- Approval controls
- User governance
Getting started
A practical route to launch.
Scan the stages first. Open only the instructions you need while completing the work.
- Access policy and system ownership
- 01PlanMap users, agencies, roles and high-risk permissions before changing access.
- 02ConfigureApply least-privilege roles in Shopify roles and permissions and separate administrative duties.
- 03ConfigureDefine joiner, mover, leaver and emergency-access procedures.
- 04ConfigureReview access after implementation and on a fixed recurring cadence.
- 05TestMeasure orphaned accounts, excessive permissions and access-review completion.
Detailed walkthrough
01PlanMap users, agencies, roles and high-risk permissions before changing access.
Record the current setup, the problem Shopify roles and permissions must solve, the owner and the starting result. Complete map users, agencies, roles and high-risk permissions before changing access. in a test or controlled environment before changing the live journey.
- What you should have
- A documented and working map users, agencies, roles and high-risk permissions before changing access. stage with a named owner.
- How to check it
- Confirm the setup works, then record privileged-user count.
02ConfigureApply least-privilege roles in Shopify roles and permissions and separate administrative duties.
Complete apply least-privilege roles in shopify roles and permissions and separate administrative duties. using only the settings needed for the agreed use case. Document the choice, owner and rollback route before moving to the next stage.
- What you should have
- A documented and working apply least-privilege roles in shopify roles and permissions and separate administrative duties. stage with a named owner.
- How to check it
- Confirm the setup works, then record access-review completion.
03ConfigureDefine joiner, mover, leaver and emergency-access procedures.
Complete define joiner, mover, leaver and emergency-access procedures. using only the settings needed for the agreed use case. Document the choice, owner and rollback route before moving to the next stage.
- What you should have
- A documented and working define joiner, mover, leaver and emergency-access procedures. stage with a named owner.
- How to check it
- Confirm the setup works, then record unauthorised change incidents.
04ConfigureReview access after implementation and on a fixed recurring cadence.
Complete review access after implementation and on a fixed recurring cadence. using only the settings needed for the agreed use case. Document the choice, owner and rollback route before moving to the next stage.
- What you should have
- A documented and working review access after implementation and on a fixed recurring cadence. stage with a named owner.
- How to check it
- Confirm the setup works, then record privileged-user count.
05TestMeasure orphaned accounts, excessive permissions and access-review completion.
Complete measure orphaned accounts, excessive permissions and access-review completion., then run the full customer and operational journey on mobile and desktop. Record every exception and resolve serious failures before launch.
- What you should have
- A signed test record with the intended journey working and no serious exception left open.
- How to check it
- Confirm the setup works, then record privileged-user count.
See the full planning checklist
- Whether the first launch needs role-based access or whether it can wait
- Whether the first launch needs approval controls or whether it can wait
- Whether the first launch needs user governance or whether it can wait
Using it well
A simple operating rhythm.
You do not need to inspect everything every day. Use this schedule to focus on the right checks.
Success check
How to know it is working
- Privileged-user count
- Access-review completion
- Unauthorised change incidents
Cost and cautions
Know the commitment before you choose.
- Starting price
- Free
- Pricing model
- Included with the platform
This is a dated pricing snapshot and must be rechecked before publication or purchase.
Check current pricing before purchasing. Snapshot checked 17 July 2026.
Permissions must be reviewed as teams and agencies change.
It governs Shopify access only and does not replace wider identity and access management.
Advanced organisation-level and custom-role capabilities depend on Shopify plan and organisation eligibility.
Compare your options
See how Shopify roles and permissions compares with other staff permissions options.
See when Shopify roles and permissions fits your Shopify store, what it takes to implement and run well, and when the evidence says you should wait.
Questions and evidence
Answers without the research overload.
How much work does Shopify roles and permissions take to set up?
Light setup is the current planning guide. Before installing it, confirm access policy and system ownership, then test the complete customer and operational journey.
What should I measure after launching Shopify roles and permissions?
Start with privileged-user count, access-review completion, unauthorised change incidents. Compare those measures with the pre-launch baseline and include app cost and operating time.
What should I check before installing Shopify roles and permissions?
Confirm access policy and system ownership. Do not launch until the owner and a measurable reason for the app are clear.
When should I avoid Shopify roles and permissions?
Cross-system identity governance beyond Shopify
What alternatives to Shopify roles and permissions should I compare?
Compare Enterprise identity-management controls where access governance spans many systems.. Shortlist by the specific job, total cost, integrations and ongoing work rather than feature count alone.
Key official sources
- Shopify roles and permissions pricingChecked 2026-07-17
- Shopify roles and permissions official websiteofficial website
Ready to move?
Choose the route that matches your confidence.
Go to Shopify roles and permissions
Check the current listing, pricing and compatibility before installing.
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