Duties and tax
Zonos
By Zonos
Use Zonos when duties, taxes and landed-cost transparency are blocking international conversion or creating delivery disputes.
The verdict
Is Zonos right for you?
Choose it if...
- Cross-border stores with duty and landed-cost problems
- Teams managing several destination markets
Look elsewhere if...
- Domestic-only or early international stores without meaningful duty exposure
It fits established cross-border merchants that need clearer duty calculation and destination-specific checkout information.
See the full product summary
Zonos provides duty calculation, landed-cost presentation, cross-border tax support for Shopify stores.
What you get
The main outcomes to expect.
Focus on the capabilities that solve a real customer or operational problem.
- Duty calculation
- Landed-cost presentation
- Cross-border tax support
Getting started
A practical route to launch.
Scan the stages first. Open only the instructions you need while completing the work.
- Product classification and destination-market policy
- 01PlanMap destination markets, product classifications and landed-cost policy.
- 02ConfigureConnect catalogue and checkout data to Zonos and validate classification inputs.
- 03ConfigureTest duties, taxes and customer messaging across representative orders.
- 04ConfigureDocument exception, refund and customs-support ownership.
- 05TestMeasure landed-cost accuracy, checkout conversion, refused deliveries and support volume.
Detailed walkthrough
01PlanMap destination markets, product classifications and landed-cost policy.
Record the current setup, the problem Zonos must solve, the owner and the starting result. Complete map destination markets, product classifications and landed-cost policy. in a test or controlled environment before changing the live journey.
- What you should have
- A documented and working map destination markets, product classifications and landed-cost policy. stage with a named owner.
- How to check it
- Confirm the setup works, then record delivered-duty-paid adoption.
02ConfigureConnect catalogue and checkout data to Zonos and validate classification inputs.
Complete connect catalogue and checkout data to zonos and validate classification inputs. using only the settings needed for the agreed use case. Document the choice, owner and rollback route before moving to the next stage.
- What you should have
- A documented and working connect catalogue and checkout data to zonos and validate classification inputs. stage with a named owner.
- How to check it
- Confirm the setup works, then record refused-delivery rate.
03ConfigureTest duties, taxes and customer messaging across representative orders.
Complete test duties, taxes and customer messaging across representative orders. using only the settings needed for the agreed use case. Document the choice, owner and rollback route before moving to the next stage.
- What you should have
- A documented and working test duties, taxes and customer messaging across representative orders. stage with a named owner.
- How to check it
- Confirm the setup works, then record margin after duties.
04ConfigureDocument exception, refund and customs-support ownership.
Complete document exception, refund and customs-support ownership. using only the settings needed for the agreed use case. Document the choice, owner and rollback route before moving to the next stage.
- What you should have
- A documented and working document exception, refund and customs-support ownership. stage with a named owner.
- How to check it
- Confirm the setup works, then record delivered-duty-paid adoption.
05TestMeasure landed-cost accuracy, checkout conversion, refused deliveries and support volume.
Complete measure landed-cost accuracy, checkout conversion, refused deliveries and support volume., then run the full customer and operational journey on mobile and desktop. Record every exception and resolve serious failures before launch.
- What you should have
- A signed test record with the intended journey working and no serious exception left open.
- How to check it
- Confirm the setup works, then record delivered-duty-paid adoption.
See the full planning checklist
- Whether the first launch needs duty calculation or whether it can wait
- Whether the first launch needs landed-cost presentation or whether it can wait
- Whether the first launch needs cross-border tax support or whether it can wait
Using it well
A simple operating rhythm.
You do not need to inspect everything every day. Use this schedule to focus on the right checks.
Success check
How to know it is working
- Delivered-duty-paid adoption
- Refused-delivery rate
- Margin after duties
Cost and cautions
Know the commitment before you choose.
- Starting price
- Confirm current pricing
- Typical range
- No reliable range recorded
- Pricing model
- Based on usage
This is a dated pricing snapshot and must be rechecked before publication or purchase.
Check current pricing before purchasing. Snapshot checked 17 July 2026.
Incorrect classification or tax configuration can create legal and margin risk.
Product classification and market configuration still require operational ownership.
Compare your options
See how Zonos compares with other duties and tax options.
See when Zonos fits your Shopify store, what it takes to implement and run well, and when the evidence says you should wait.
Questions and evidence
Answers without the research overload.
How much work does Zonos take to set up?
Confirm before starting is the current planning guide. Before installing it, confirm product classification and destination-market policy, then test the complete customer and operational journey.
What should I measure after launching Zonos?
Start with delivered-duty-paid adoption, refused-delivery rate, margin after duties. Compare those measures with the pre-launch baseline and include app cost and operating time.
What should I check before installing Zonos?
Confirm product classification and destination-market policy. Do not launch until the owner and a measurable reason for the app are clear.
When should I avoid Zonos?
Domestic-only or early international stores without meaningful duty exposure
What alternatives to Zonos should I compare?
Compare Native Shopify Markets for simple cases or Global-e for a managed enterprise model.. Shortlist by the specific job, total cost, integrations and ongoing work rather than feature count alone.
Key official sources
- Zonos Shopify App Store listingshopify app store
- Zonos official websiteofficial website
Ready to move?
Choose the route that matches your confidence.
Go to Zonos
Check the current listing, pricing and compatibility before installing.
View Zonos on ShopifyGet a store-specific answer
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