Duties and tax
Zonos review
Use Zonos when duties, taxes and landed-cost transparency are blocking international conversion or creating delivery disputes.
Cross-border stores with duty and landed-cost problems
Think twice ifDomestic-only or early international stores without meaningful duty exposure
- Setup estimate
- Confirm before starting
- Pricing checked
What you can use it for
- Duty calculation
- Landed-cost presentation
- Cross-border tax support
Product details, capabilities and integrations
Zonos provides duty calculation, landed-cost presentation, cross-border tax support for Shopify stores.
How much does Zonos cost?
Standard starts at $2,500/year; higher listed plan is $4,000/year. Per-order fees, a percentage of duties/taxes/fees and carrier-calculated shipping requirements can apply.
Pricing checked .Check current official pricing ↗Work out your monthly and yearly app costs, including usage fees and setup.
What should you compare it with?
Native Shopify Markets for simple cases or Global-e for a managed enterprise model.
See all duties and tax options →Getting started with Zonos
What you need before installing
Have these ready
- Product classification and destination-market policy
Decisions to make first
- Whether the first launch needs duty calculation or whether it can wait
- Whether the first launch needs landed-cost presentation or whether it can wait
- Whether the first launch needs cross-border tax support or whether it can wait
Open the detailed setup guide (5 steps)
Map destination markets, product classifications and landed-cost policy.
Record the current setup, the problem Zonos must solve, the owner and the starting result. Complete map destination markets, product classifications and landed-cost policy. in a test or controlled environment before changing the live journey.
Connect catalogue and checkout data to Zonos and validate classification inputs.
Complete connect catalogue and checkout data to zonos and validate classification inputs. using only the settings needed for the agreed use case. Document the choice, owner and rollback route before moving to the next stage.
Test duties, taxes and customer messaging across representative orders.
Complete test duties, taxes and customer messaging across representative orders. using only the settings needed for the agreed use case. Document the choice, owner and rollback route before moving to the next stage.
Document exception, refund and customs-support ownership.
Complete document exception, refund and customs-support ownership. using only the settings needed for the agreed use case. Document the choice, owner and rollback route before moving to the next stage.
Measure landed-cost accuracy, checkout conversion, refused deliveries and support volume.
Complete measure landed-cost accuracy, checkout conversion, refused deliveries and support volume., then run the full customer and operational journey on mobile and desktop. Record every exception and resolve serious failures before launch.
How to use and review it after launch
How to decide whether it is working
Check that the app still works after changes to your theme, checkout or connected tools. Review the result you installed it for, alongside its cost.
- Delivered-duty-paid adoption
- Refused-delivery rate
- Margin after duties
Keep it if it solves a real problem. Simplify or remove it if the extra cost and work are not worthwhile.
Things to check before installing
- Domestic-only or early international stores without meaningful duty exposure
- Product classification and market configuration still require someone to manage it.
More limitations and common mistakes
- Incorrect classification or tax configuration can create legal and margin risk.
Common questions
How much work does Zonos take to set up?
Confirm before starting is the current planning guide. Before installing it, confirm product classification and destination-market policy, then test the complete customer and operational journey.
What should I measure after launching Zonos?
Start with delivered-duty-paid adoption, refused-delivery rate, margin after duties. Compare those measures with the pre-launch baseline and include app cost and operating time.
What should I check before installing Zonos?
Confirm product classification and destination-market policy. Do not launch until the owner and a measurable reason for the app are clear.
When should I avoid Zonos?
Domestic-only or early international stores without meaningful duty exposure
What alternatives to Zonos should I compare?
Compare Native Shopify Markets for simple cases or Global-e for a managed enterprise model.. Shortlist by the specific job, total cost, integrations and ongoing work rather than feature count alone.
Sources and how we put this guide together
This is a research-based guide, not a claim that we have personally tested every feature. Prices and product availability can change.
- Zonos pricingChecked 2026-09-07
- Zonos official website