Shopify app comparison
Trackr Order Tracking vs Track by Loop
Choose Trackr Order Tracking when Where-is-my-order contacts are material. Choose Track by Loop when Established DTC brands. Choose neither if your current setup already does enough or the expected improvement would not justify the extra cost and work.
Trackr Order Tracking
Where-is-my-order contacts are material. A branded tracking option with broad carrier coverage and customer updates for stores that actively manage delivery exceptions.
Setup: Light setup
Affiliate link. It never affects our advice.
Track by Loop
Established DTC brands. Choose Wonderment when post-purchase experience and delivery exception management are strategic brand priorities.
Setup: Confirm before starting
Official vendor website.Neither yet?
Wait if the order tracking problem is still occasional, your current setup already handles it or your team does not have time to use either app well.
See the simpler starting point →The differences that matter
Swipe the table to see both apps →
| What to check | Trackr Order Tracking | Track by Loop |
|---|---|---|
| What you get | Branded tracking and lookup pages, Estimated delivery dates, Email and supported messaging updates | Branded tracking, Proactive delivery updates, delivery enquiries reduction |
| Important limitation | Carrier data determines status accuracy. | Custom pricing and a narrower Shopify focus require meaningful order volume. |
Trackr Order Tracking is the stronger fit when:
- Where-is-my-order contacts are material
- You want branded tracking and multi-channel updates
- You can monitor carrier exceptions
Track by Loop is the stronger fit when:
- Established DTC brands
- Teams managing delivery exceptions and branded post-purchase journeys
- It fits established Shopify brands that want proactive issue handling, branded tracking and operational insight beyond a basic tracking page.
What will you actually pay?
Trackr Order Tracking
From USD 10/monthPublished monthly shipment allowances are 400, 2,000, 9,000 and 18,000. Check additional-shipment terms before selecting a tier.
Pricing checked 2026-09-07Check official pricing ↗Track by Loop
From USD 99/monthTrack by Loop starts at $99/month; higher plans are $189 and $449. Shipment-based overages apply. The listing gives differing included-volume and overage thresholds, so confirm your exact allowance before signing.
Pricing checked 2026-09-07Check official pricing ↗You might not need either yet
Wait if the order tracking problem is still occasional, your current setup already handles it or your team does not have time to use either app well.
- Shopify and carrier tracking already meet customer needs
- Small stores needing only basic shipment tracking
- The problem is still occasional, your current setup already handles it or neither app would create enough value to justify the extra cost and work.
Ready to set it up?
Start with one useful feature and test the customer journey before switching on more.
Set up Trackr Order Tracking
Use Trackr Order Tracking for a controlled first use case and expand only after the result is proven.
- Baseline support demand
- Configure carriers
- Build the journey
- Test and monitor
Set up Track by Loop
Use Track by Loop for a controlled first use case and expand only after the result is proven.
- Map carrier events, delivery promises and the delivery enquiries contacts the implementation must reduce.
- Connect fulfilment and carrier data to Track by Loop and validate event timeliness.
- Configure branded tracking and proactive notifications without duplicating existing messages.
- Pilot on a carrier or region and monitor exceptions.
Checks that apply to either app
- The complete customer and operational journey works on mobile and desktop.
- Required Shopify data and integrations update once and in the intended place.
- A person responsible can resolve common failures without unsafe access or manual workarounds.
- The measured value is compared with software cost, team time and new support demand.
Common questions
Is Trackr Order Tracking better than Track by Loop?
Not automatically. Trackr Order Tracking is the better fit when where-is-my-order contacts are material. Track by Loop is the better fit when established dtc brands.
Which is easier to set up: Trackr Order Tracking or Track by Loop?
Trackr Order Tracking is currently classed as light setup, while Track by Loop is confirm before starting. The real effort depends on your data, integrations, theme and the number of workflows you enable.
How should I test Trackr Order Tracking against Track by Loop before committing?
Choose one real customer journey and one measurable outcome. Complete the same checks for both options, including the complete customer and operational journey works on mobile and desktop. and required shopify data and integrations update once and in the intended place., then compare the result and the work your team had to do.
What should I measure after choosing Trackr Order Tracking or Track by Loop?
Record the current result before launch, then measure the customer outcome the app is meant to improve alongside app cost, support demand, errors and the time required to run it. Keep the app only when the total value is clear.
Can I switch between Trackr Order Tracking and Track by Loop later?
Usually, but switching can affect settings, customer data, theme placements, integrations and reporting. Export what you can, document the current setup and test the replacement before removing the original app.
Still comparing?
All order tracking options →Sources and independence
Based on official app listings and vendor documentation, not a claim of hands-on testing of every feature. Affiliate relationships do not decide which app we recommend.
Read our methodology